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Unable to edit notifications

Posted: Wed Feb 01, 2017 2:29 pm
by LVRR2095
I have been trying to edit the way I am contacted about notifications unsuccessfully.
I un-click those areas where I only wish to be notified by e-mail. I click "submit" a screen appears that says my preferences have been updated, and when I return to the preferences page, it has gone back to the default and NOT what I selected.
What am I doing wrong?

Keith Taylor

Re: Unable to edit notifications

Posted: Wed Feb 01, 2017 4:42 pm
by Harold_V
Keith,
I attempted to edit mine and found the same problem. I'll report this issue to Mike.

Harold

Re: Unable to edit notifications

Posted: Wed Feb 01, 2017 6:50 pm
by LVRR2095
Harold_V wrote:Keith,
I attempted to edit mine and found the same problem. I'll report this issue to Mike.

Harold
Thanks!

Keith

Re: Unable to edit notifications

Posted: Thu Feb 02, 2017 3:23 pm
by dorin
Interestingly enough I was able to reproduce it, but then I was successful.
Suggest trying this.
As you did before:
* go to User Control Panel->Edit Notification Options.
* Select the notifications you want deleted.
* hit submit

When you see the screen that your preferences have been updated...wait a moment...don't press any buttons.
Your screen should update itself and the notifications might be correct!
Please try and let me know.
-Mike

Re: Unable to edit notifications

Posted: Thu Feb 02, 2017 4:40 pm
by LVRR2095
I did as you suggested and when the page updated....it went right back to the pre-change selections it did not update.

Keith

Re: Unable to edit notifications

Posted: Fri Feb 03, 2017 11:21 am
by dorin
I am still investigating...
-Mike

Re: Unable to edit notifications

Posted: Fri Feb 03, 2017 3:16 pm
by Harold_V
I have toyed with the issue and discovered that you can edit such that you can receive email notifications, or not, but the notifications that appear on the board default back to the board settings. Unless there is a change in the software, editing that portion (the first column, assuming one is using subsilver2) is not possible.

Harold