MERCER LOCOMOTIVE ORDERING GUIDELINES

[Trainman4602]

Hi All
I am setting up new guide lines for customers when ordering Please make note of them.

Sales are on the upswing. Just this week alone I sold around 40 starter valves. I have improved the tooling so that I can now turn them out quickly. Making our own castings helps quite a bit. Early on, having to rely on a foundry to make a so so casting, waiting and waiting for weeks and in some cases months only to get inadequate castings.

In the future when someone asked to reserve an item I will ask them to give me their email and possibly get a phone number.
In this manner I can have some communications flow, and get some idea how many I need to produce.

I’m on here three or four time a day or more but some frequent it less often. I have no problem with that.
I figure an email will get their attention.

My current contact information is

Email mercerloco@gmail.com

Mailing address is
Mercer Locomotive Works
254 W. Trenton Ave B311
Morrisville, PA
19067

I accept payment with money orders or personal checks.
I have no credit card service.

On most items I ship free but some of the larger items such as trucks and other heavy parts I charge. I ship Usually by USPS flat rate.

I will promptly answer emails as well. I don’t take phone call on a regular basis. It just takes up too much of shop time.

If you are on a list to receive an item I will PM you or email you with the amount to send when I have them ready to ship

In return please acknowledge that you have gotten my message and you will be mailing out payment. I will hold the item and get it ready to ship. I do not send anything out without receipt of payment that is no more than fair. I usually ship the item within two days of receiving payment.

If you wish to cancel No Problem, but please let my know so I can sell it to the next person on the list.
Thanks Dave.

[JohnHudak]

Dave, is the Mercer website down?

[dnevil]

Dave,

So glad to hear you are having an upswing in sales. Perhaps this is a sign of general economic growth which will provide live steamers with enough "discretionary funds" to continue pursuing the hobby. Hopefully other vendors are seeing an upswing as well.

Regards,
Daris

[Trainman4602]

Hi John

The web site is down do to an oversight. I recently change bank accounts so they shut it down for non payment. I just forgot to tell them the new account number.

It needs an update. I afraid to advertise on it do to the fact I may get too many orders and can't handle them and get in trouble with customers again. Don't want to go there again.

[JohnHudak]

Thanks Dave, I visit it now and then to look over your K construction photos, they help me to see how the Pennsy did things, while trying to figure out the G..
John

[Trainman4602]

If You need a picture of a certain part email me a have over 4000 pictures of my locomotive as well as the prototype